Frequently Asked Questions
Why choose Rock-A-Hula®?
- Safety is our #1 priority. Click to see how our new Star Care® Program ensures the safety and wellness of our guests and team members.
- Rock-A-Hula® is the recipient of TripAdvisor’s Certificate of Excellence 4 years in a row! Don’t take our word for it, check us on TripAdvisor!
- Waikiki’s biggest Hawaiian show is fun for all ages
- Only 750-seat premier theater, centrally located in the middle of Waikiki
- Beautifully renovated theater, lounges, bars and outdoor cabanas
- Our award-wining culinary team prepares sumptuous lobster and steak dinners to luau buffet with whole roasted pig!
- Powerful performances of music and dance by our artists, hula, fire knife dancers and amazing musicians.
- ADA compliant facilities
FOR ALL GUESTS
Click to see how our new Star Care® Program ensures the safety and wellness of our guests and team members.
Rock-A-Hula® is conveniently located in the heart of Waikiki, walking distance from all major hotels. It’s on the 4th floor of Building B at the Royal Hawaiian Center. The center is across from “T Galleria by Duty Free” on the ocean side of Kalakaua Avenue between the cross streets of Royal Hawaiian Avenue and Seaside Avenue.
For an interactive map, visit http://www.royalhawaiiancenter.com/store/legends-in-concert-waikiki-royal-hawaiian-theater/2137044348/2138823883.
We have assigned seating sections in the theater per your ticket category. Green Room® tickets include private table seating in the center of the VIP area fronting the stage. Stageside VIP® tickets include private table seating in the stageside VIP area.
Luau and Premier Cocktail packages include Premier Seats in the mezzanine for the show.
Rockin’ Show® tickets include seats in the mezzanine. An attendant will guide you to your seats.
Parking is available at the Royal Hawaiian Center. To enter the parking garage from Kalakaua Avenue, turn right on Royal Hawaiian Avenue. Then, take the immediate next right up the ramp into the Royal Hawaiian Center garage.
Yes. A discounted parking fee is available with validation from Rock-A-Hula®, when you park in the Royal Hawaiian Center. For current parking rates, please visit http://www.royalhawaiiancenter.com/directions. If you self-park, it is recommended that you pay for your parking at the kiosks near the elevators (on selected floors), prior to your departure.
Yes. Round-trip transportation is available for your convenience from major Waikiki hotels for $15 per person. Transportation from Ko Olina or Kahala is also available at $34 per person.
Yes! From private receptions for 10 guests to “ALL-IN-ONE Award, Dinner & Show” galas for 300-700 guests, let our experienced Events Department make your private event successful. Visit here for more info or call our event planner at 808-201-1376.
For maximum enjoyment of the Rock-A-Hula® show, dinner service is pre-show.
Our daily show is 75 minutes (8:00PM – 9:15PM). Visit here for more info on our special holiday show hours.
Rock-A-Hula® is the only show in Waikiki where you can meet our Artists and cast members in person; take photos and get autographs at this fun post-show session!
We appreciate our Military service members and Kama’aina guests. We provide special rates on all packages including holiday events for guests with a valid Military or Hawaii I.D. Special discounts may also apply to your out-of-town guests. Restrictions apply, please inquire. To purchase discounted tickets, call 808-629-7466.
Yes! Rock-A-Hula® is a musical extravaganza for all ages and fun for the entire family!
Kids are the stars at Rock-A-Hula®! Discounted child pricing applies to kids ages 3-11. Kids will enjoy browsing our Gallery Old Hawaii and Gallery Memorabilia areas for exciting displays. For those purchasing a dinner package, kids receive our interactive "Treasure Hunt" and go on a hunt (with parental supervision) for treasure!
Special menus are available with 24-hours advance notice. Refer to the "Special Diet Information" under the “Menu” section of each dinner package displayed in the “Buy Tickets” page. To order a special menu, please call 808-465-4954.
In our Green Room Dinner & Show®, there are some accessible restrictions for guests with wheelchairs on our backstage tour. Call 808-465-4954. to learn more. For all other packages, Rock-A-Hula® offers special accommodations during the show for guests with wheelchairs. A wheelchair user plus one guest may be seated in the stage side area for the show.
We do allow photos to be taken in the showroom, but we prohibit the use of any flash photography. Also, as a courtesy to your fellow patrons and in order to maintain the artistic integrity of the performance, we prohibit the use of video recording devices during the show. We also ask that you turn off or silence your cell phones. You may also take photos with our tribute artists and cast members after the show during our popular Meet-and-Greet®! Share your experience with us on Facebook (/RockAHulaHI), Twitter (@RockAHulaHI), and Instagram (@RockAHulaHI) and add #RockAHulaHI.
Absolutely! Special occasions are our specialty. Rock-A-Hula® offers a variety of enhancements from cakes to wines to make your special day festive and memorable! Click here for a full list of enhancements. To add an enhancement to your reservation, simply call 808-465-4954 at least 24 hours in advance of your show date.
Cancellations or changes for parties under 10 may be made up to 24 hours prior to your check-in time, without charge. Cancellations made within 24 hours or “no showing” on your show date will result in a full charge. To cancel or make changes to your reservation, please call 808-465-4954, using your confirmation number as reference. For parties of 10 or more, please inquire for our group cancellation policy.
We offer a selection of enhancements to customize your special occasion, such as our King’s Upgrade for $15 per person (minimum 2 persons), to cakes, wines and photos. See our selection of enhancements!
With 24 hours advance notice, you may bring your own cake for a cakeage fee of $30.00 per cake. We’ll provide the utensils, plates and a souvenir cake server. However, candles are not permitted. For your convenience, we also provide Rockin’ cakes and Wedding cakes, please inquire in advance by calling 808-465-4954.
Outside food and beverages are not allowed. However, if you are purchasing either the Rockin’ Show or Premier Cocktail package, ask your reservationist about meal upgrade options!
Tips are not included and is completely at the discretion of the guest. If you enjoyed our service, feel free to leave a tip and fill out our comment card or review us on TripAdvisor.
Pets are not allowed. We follow the American Disabilities Act guideline for service animals which allows those that are individually trained to do work or perform physical tasks for people with physical or mental disabilities. Animals whose sole function is to provide comfort or emotional support do not qualify as a service animal under the ADA.
Yes. However, some restrictions apply for the Green Room “Be on Stage” Backstage Tour.
Yes, we may ask you to present a valid photo ID. Alcoholic beverages may only be served to guests 21 years and older.
Please call 808-465-4954, using your confirmation number as reference to reschedule or cancel.
Please visit the Performers page of our website for the current lineup. In rare circumstances beyond our control, the Artists lineup is subject to change without notice.
To secure the experience of your choosing, advance reservations are recommended. Please call 808-465-4954, or visit us online to book your tickets.
Lobby bars remain open throughout the show. Feel free to visit them to purchase beverages and bring them into the theater.
There’s no dress code at Rock-A-Hula®, however the showroom is air-conditioned, so a light jacket or sweater is recommended.
No. The Royal Hawaiian Center is a smoke-free facility.
FOR GROUPS, CHARTERS AND SPECIAL EVENTS
To learn more about our private event package selections, visit our events online. To view our 750-seat premier theater and banquet venue, take a virtual tour. Contact our event sales manager at 808-201-1376 to book your private event.
Yes! Use of a cordless microphone is included in all event packages.
Yes! Exclusive round-trip transportation from Waikiki, Kahala or Ko Olina can be added for a minimum of 30 persons, as well as other enhancements to customize your special event!
Click to see our event enhancements.
Yes. Pre-arrangement is required.
Yes, additional drinks may be purchased with cash or credit card and paid at the end of your event. For a worry-free event, we recommend pre-arranging this with your event sales manager.
You may also pre-arrange bottles of vintage wine and “champagne,” see our event enhancements.
Click here for Event Terms & Operation (link to Terms & Operation page RH-ET)
